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Business Management Consultant
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Chart Your Course International
is a business management consulting and development firm located in the Atlanta,
GA. Gregory P. Smith
is the founder and President of Chart
Your Course International which was first established in 1991.
Greg is a business management consultant and shows executives and
business owners how to attract and keep customers and build
organizations that retain and motivate their workforce.
From Lieutenant Colonel in the Army, to company president, and
the author of five books, Greg's 27 years of leadership and consulting
experience have helped propel him as one of the nation's leading
authorities on employee retention, talent management, and leadership. As a
business management consultant, he shows executives and business owners
how to build their organizations and retain and motivate their workforce.
Greg is the founder and President of Chart Your Course International, a
management-consulting firm located in Atlanta, Georgia. He has addressed
organizations in seven countries and developed training programs for some
of the "Best Companies to Work For in America," such as, Yamaha, Delta
Airlines, Maxell, Turner Broadcasting, Rollins Inc., King and Spalding,
Merrill Lynch, Ace Hardware, AFLAC,
Sweetheart Cups, KMPG, Alltell Corporation, the U.S. Army, Chicago Federal
Reserve Bank, The Young Presidents Organization, Wyndham Hotels, UNISYS,
and Hallmark Cards. He has been featured in Business Week, USA
Today, Kiplinger’s Personal Finance, President and CEO, and
other publications. He has appeared on television programs including
Bloomberg Business News and PBS television.
Expertise includes designing and
executing:
Family owned business consulting
Keynote
speaking
Management
consulting
Executive coaching
Performance management
Quality management
Customer
service improvement
Talent management strategies
Process improvement techniques
Employee
retention and incentive programs
Strategic planning
Management development assessments
Internal climate assessments and
audits
Benefits Gained When Working With
Chart Your Course International:
- A work environment that uses the
innovation and creativity of its people
- Higher sales
- Improved harmony and teamwork
- Managers who are better leaders
- Reduced turnover
- Fewer barriers and road blocks with
less bureaucracy
- A clearer sense of direction and
purpose
- Greater profitability
- Improved hiring practices
- A business with a higher state of
productivity
- A work environment that motivates and
has more fun
We realize not every organization has the same needs, so therefore we
have provided different levels of service customized to meet your unique
needs and budget requirements.
Representative Consulting Projects
- He served as an Malcolm Baldrige National Quality Award
Examiner and has helped many organizations with the application
process.
- Initiated a quality management program saving taxpayers
thousands of dollars by simplifying and eliminating unnecessary
administrative duplication.
- Designed a comprehensive management development program for
officers, enlisted service members, and civilian employees for the
Federal government.
- Helped design and facilitate several corporate level process
action teams for the U.S. Army Medical Department. Efforts were
recognized by the Army Surgeon General, the Government
Executive magazine and the Vice President of the United
States.
- Implemented Total Quality Management and the National Malcolm
Baldrige Quality Award Criteria for a 300-person corporate office.
- Served as the primary project officer coordinating logistical
and medical support for foreign dignitaries and 12,000
participants in Yorktown, Virginia.
- Designed a comprehensive customer service plan for a six
clinic, 200 person dental organization.
- Initiated and completed an executive leadership program for a
county government. Conducted focus groups, interviewed directors
and elected officials developing a plan of action for a more
productive and efficient government prepared for challenges of the
future.
- Developed a strategic plan for a corporate level organization
that included 76 hospitals, dental clinics and 54,000 employees.
- Taught executive leadership courses for the Office of
Personnel Management (OPM) located at the Eastern Management
Development Center.
- Served as an executive level coach for several directors and
CEO’s helping them with personal leadership and communication
skills.
- Served as lead management consultant helping design a
retention strategy for several organizations.
- Established an incentive system for a non-profit organization.
- Created a succession plan for several family-owned businesses.
- Established several performance appraisal systems for various
organizations including 360 degree performance appraisals.
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