Feelings: Quality Service First Time Every Time

Three sessions of two hours each, designed to encourage interaction, focuses on personal growth and development. Resulting in superior quality service with customers.

Quality Service...First Time, Every Time is a three session program tailored to professional office and financial environments. Also available in Spanish, Chinese and Indonesian.
 

Video Clip 1: 56K DSL

Video Clip 2: 56K DSL

Video Clip 3: 56K DSL

 
Please select video format and language:

 
NTSC is used in North America, Latin America and parts of Asia.
PAL is used in Europe, Africa, Middle East, and parts of Asia.

 
Facilitator Packages
1 - 4 : $ 999.00
5 - 24 : $ 899.00
25 - 99 : $ 599.00
100 - 250 : $ 499.00
250 - + : $ 399.00
Participant Packages
1 - 499 : $ 19.00
500 - 2499 : $ 15.75
2500 - 4999 : $ 12.25
5000 - 9999 : $ 10.00
10000 - + : $ 8.25
 
Facilitator Packages:
(Consists of: Facilitator guide with 3 videotapes, CDRoms/VCD or DVD.)
Participant Packages:
 
(Consists of: Participation book, certificate of accomplishment, quality service techniques card, and customer service performance standard.)
 
Introductory start up package.
Includes facilitator package and 25 participant packages. Shipping and handling included.
  $ 1,399.00
Please select video format and language:

 
NTSC is used in North America, Latin America and parts of Asia.
PAL is used in Europe, Africa, Middle East, and parts of Asia.
 

Options and Considerations:

 

You can purchase the Facilitator and participant packages and teach the course yourself, or we will be glad to facilitate it during a one day in-house seminar.  We can also teach a train-the-trainer course.

 

Click here for a complete listing of our Customer Service Learning Systems for your organization!

 
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Copyright © 2010 Chart Your Course International

motivational, training and development, leadership, speaker in the southeast.

Gregory P. Smith
2814 Hwy 212, SW
Conyers, Ga. 30094
(800) 821-2487 - U.S. nationwide
001-770-860-9464 - phone
001-770-760-0581 - fax